Helping you find the right solution

At TeleRes, we’re committed to delivering the highest levels of service from the moment we meet you. Our team is with you every step of the way, offering consultation, installation, customer care and support.

Consulting

Understanding your business is top of our priorities. We take the time to work through your processes with you, identifying where improvements can be made to ensure your communications are as seamless as possible.

We work with businesses large and small, assisting companies who are looking for Unified Communications, Contact Centre Solutions, Office Phone Systems – either  traditional or IP – Wireless, DECT Systems or any other communications solution.

Services Include

·        strategic planning
·        risk analysis
·        operational reviews and benchmarking.
Design                                      
It is vital that your new  Unified Communications, Contact Centre Solutions, Office Phone Systems – either  traditional or IP – Wireless, DECT Systems are geared precisely to your way of working as a business. That’s why we take a thorough approach to design and planning.
Our telecommunications infrastructure design encompasses everything from the network itself to the selection of suitable handsets and devices for your business.
Services include:
·        system architecture
·        call centre application
·        migration planning
·        operational planning.
Implementation and integration                   
The sooner you can get staff get up to speed with your new, the better. We give comprehensive training and support to all our customers – making sure you get the most out of your communications infrastructure now and in the future.
Services include:
·        project / change management
·        implementation
·        installation and commissioning
·        systems integration
·        support.

Our System Expertise

We are experts in (but not limited to) the following systems:

Avaya/Nortel                             CS1000K, Business Communications Manager, IP Office and Aura
Ericsson                                   MD110 and BPS
NEC                                           All systems
Fujitsu                                       Coral
Alcatel                                       Omni PCX
Kirk                                            Wavelink and Multitone DECT Systems
Phone Control                         Pabx call accounting

Addcom and ElectroData      Voice recording

Active Voice                              Voicemail systems

Moving Office ? 

Relocating office can be an enormous task. That is why TeleRes offers a one stop shop for complete office technology relocation service. How much easier would the relocation process be, if someone else managed all your Carrier Services, completely cabled and fit out your new office, relocated your Telephone system and Desktop computers, and set up and test your Server room equipment.

These are some of the services that TeleRes provide, to make your relocation as smooth as possible. It all starts with a Project meeting, and ends with you running your business from your new location.

Our Services cover everything from

  • Carrier Services – Ordering On Ramps / ADSL / Fixed lines and Mobiles
  • Telephone Systems – VOIP / Sales / Installation / Maintenance and all Accessories
  • Cabling – Voice / Data / Electrical / Office Fit outs
  • Communication Racks / UPS’s
  • Desktop Computers – Dismantel / Reassemble / Sales and Rollouts
  • Network Design and Installation –  All IT services
  • Servers – Sales / Installation / Backups
  • Software
  • Firwalss / Antivirus
  • Internet Connection

Carrier Services – As we are an authorised Telstra Dealer we can take care of all your Fixed lines and Mobile services, as well as offer you the latest disounts and rebates available. We can give you the option to upgrade your Telephone equipment with no upfront costs using Telstra’s Bundles solutions.

Telephone Systems – VOIP / Digital, Sales, Telstra Bundles, Installations, Relocations, Maintenance, DECT and Headsets ( Fixed and Wireless )

Cabling – Complete Office fit outs including all Voice, Data and Electrical and partition cabling

Communication Racks – Supplied and installed all dimensions including power rails, fans and UPS systems.

Computers – Desktop / Laptop /  Tablets, sales, installations including HP and Lenovo

Software – All WIndows Platforms / Shadow Protect Imaging Software and Licences

Firewalls / Antivirus – Trend Micro / Symantec / Cisco / Juniper / Cybercam / Sonicwall

As we like to take the extra step, we can put you in contact with our close business partners that can take care of relocating all your office furniture, and or provide a new furniture fitout. That is a load off your mind.

Let us take the headache out of relocating your business